Refund Policy

Updated: 02/07/2023

Students pay for classes and courses prior to them being taught or issued. 

When a student pays for a skill session, they are provided an online course. Online courses cannot be transferred to any other student once issued. 

When a student pays for a live class, they are provided an eBook. eBooks cannot be transferred to any other student once issued. 

Whenever a skill session or live class is scheduled, an instructor is also scheduled. Instructors are paid to travel to locations, they are paid to set up classes/skill sessions, assemble manikins, prepare videos, computers, tests, answer sheets, skill sheets, submit paperwork, disassemble everything, and are paid to travel home. 

Due to the costs listed, Big Texas CPR LLC does not offer refunds. 

We do allow students to reschedule up to 3 times. Contact our office for full details. (866) 248-9277 ext 2